Privacy Policy

THISISFROM (“we”, “us”, “our”) is a curated home décor and design supplier operating in Israel. This Privacy Policy explains how we collect, use, and protect the personal and business data of our customers, trade partners, and website visitors. We are committed to handling your data in accordance with Israeli privacy law and, where applicable, the General Data Protection Regulation (GDPR).

When you create an account, place an order, or interact with our website, we may collect:

  • Full name, business name, and job title
  • Email address, phone number, and mailing address
  • Order history, invoices, and transaction records
  • Website usage data (pages visited, device type, session duration)
  • Communication and support records

We use your data only for legitimate business purposes, including:

  • Processing and fulfilling your orders
  • Managing your account and trade relationship
  • Sending order confirmations, invoices, and delivery updates
  • Providing customer support
  • Informing you of new collections and events (with your consent)
  • Complying with legal and financial obligations

We do not sell or rent your data. We share it only with our logistics partner (to fulfil delivery), payment processors (to handle transactions securely), and hosting providers. All are subject to strict data processing agreements.

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at maya@thisisfrom.co. You may also withdraw consent for marketing communications at any time via the unsubscribe link in any email we send.

We retain business and transaction data for 7 years in line with Israeli financial and legal record-keeping requirements. Marketing preferences are maintained until consent is withdrawn.

We use essential cookies (required for the website to function) and analytical cookies (to understand usage and improve our service). You may manage your preferences through your browser settings at any time.

For any privacy questions, contact us at maya@thisisfrom.co.